You always pay the rental price, booking costs and any insurances in advance. For some holiday homes, you also pay any additional costs in advance. These are stated on the invoice. For other holiday homes, you pay the additional costs and deposit on the spot upon arrival.
In the cost overview of the booking process at the holiday accommodation in question and on your invoice, you will find exactly what you pay per invoice and what you have to pay on site.
Are you forced to cancel your booking due to circumstances? In this case, you must always inform us of your cancellation by e-mail. You can send your cancellation to info@vakantiefriesland-dev.nlAs stated in our terms and conditions, a cancellation fee is always prohibited. Have you taken out cancellation insurance through us and are you cancelling the […]
It is often possible to adjust your booking, provided that you are in consultation. However, this can vary per holiday accommodation and there may be costs involved.If you would like to know more about a change or the booking of, for example, bed linen, please contact our customer service by phone or e-mail.
If you do not pay on time, we will have to cancel your reservation in accordance with the rental conditions. Of course, you will first receive a payment reminder and a reminder before we cancel your reservation. Before we proceed to cancel, you will always be notified by e-mail. Any cancellation costs will be at […]
It may take a short time for your payment to be processed by our system. As soon as we have processed your payment, you will receive a payment confirmation from us by e-mail. Have you not received a payment confirmation from us within 2 working days of your payment? Please contact our customer service.
On your rental agreement/invoice you will find a specification of when you have to pay which amount. You can transfer this amount by bank transfer, Ideal or credit card to the relevant account number. This account number will be mentioned on your rental agreement/invoice. In some cases, you will have to pay any additional costs […]
On your rental agreement/invoice you will find a specification of when you have to pay which amount. You can transfer this amount by bank transfer, Ideal or credit card to the relevant account number. This account number will be mentioned on your rental agreement/invoice. In some cases, you will have to pay any additional costs […]
This depends on the time between placing the booking and the day of arrival. The deposit is 50% of the invoice amount. You must pay this amount immediately after receiving your rental agreement/invoice. The remaining invoice amount must be paid no later than 6 weeks before your arrival date. If you book your holiday accommodation […]
Whether your pet is allowed is different for each holiday accommodation. In your search, you can indicate whether pets are part of your travel group. You will then get an overview of all available holiday homes where your pet is welcome. Are you taking more than two (2) pets with you on holiday? Please contact […]
On the website it is indicated for each holiday accommodation whether or not bed linen is available. Bedding includes sheets, duvet covers, fitted sheets and pillowcases. Usually you have to bring your own or you can book it if necessary. Are you in doubt? Please contact our customer service. Duvets/blankets and pillows are always provided.
Your rental agreement/invoice, which is also your travel documents, will state how the arrivalis regulated.There are three possibilities: 1: The homeowner or manager will receive you at the holiday home or at the reception.2: Your rental agreement/invoice will have a key address on it. Here you can pick up the key.3: Your rental agreement/invoice contains […]
Usually you can visit your holiday accommodation between 15:00 and 20:00, unless otherwise stated on your rental agreement/invoice. At 10.00 am you must leave your holiday accommodation. Again, this time may differ on your rental agreement/invoice. You are often asked to contact the house owner or manager of the holiday accommodation before arrival. This is […]
On your rental agreement/invoice you will find, in addition to your personal details, the exact address of the holiday accommodation you have booked. In some cases, a separate key address is mentioned here, which is the address where you can pick up your key.